What is Optymyse? 2018-01-08T10:55:22+00:00

“While spending 5 years auditing and running customer care centres the single most impressive thing I discovered was peoples undying desire to help customers, and the profound impact being able to help had on their happiness and well-being. In 2001 I started SJS Solutions with the goal of making the lives of employees better, happier and more fulfilled. In the last 16 years my team and I are proud to have been given the opportunity to improve the lives of contact centres employees across the globe, and now we’re taking our unique approach to all environments from; help desks to sales teams, remote workers to general office space. I hope you’ll join us as we make employee disengagement a thing of the past” — Stephen Pace, CEO

“While spending 5 years auditing and running customer care centres the single most impressive thing I discovered was peoples undying desire to help customers, and the profound impact being able to help had on their happiness and well-being. In 2001 I started SJS Solutions with the goal of making the lives of employees better, happier and more fulfilled. In the last 16 years my team and I are proud to have been given the opportunity to improve the lives of contact centres employees across the globe, and now we’re taking our unique approach to all environments from; help desks to sales teams, remote workers to general office space. I hope you’ll join us as we make employee disengagement a thing of the past”  — Stephen Pace, CEO

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OPTYMYSE CARE: WE CARE, WE DELIVER!

Employee engagement solution for Contact Centres.

OPTYMYSE COMMUNICATIONS: GET EVERYONE MOVING IN THE SAME DIRECTION!

An inexpensive, versatile way to reach all of your employees, no matter where they’re located.

OPTYMYSE SELL : HAPPY EMPLOYEES, SELL MORE!

Boost sales by focusing on the needs of your sales team.

OPTYMYSE SUPPORT: GO THE EXTRA MILE!

A new way to increase agent (CSR) engagement at Help Desks.

“Wait times have been reduced by between 30% and 50%. These improvements really could be the difference between life and death”

-- Tracey Leigh Cook, Project Manager, South Wales Police

“Our agents appreciate the fast refresh, clean designs and the way Optymyse gives them the information they need to make decisions overall.”

-- La Capitale, Canada

“Optymyse is the face of our Contact Center”

-- Oldcastle Materials, USA

“Optymyse is easy to use and intuitive!”

-- Plusnet, UK

“We live and die by the Optymyse screens”

-- Scion Dental, USA

“Optymyse is a neat tool!”

-- Teleperformance, Mexico

“Its great to learn how to make our agents feel more positive, and what not to display on wallboards”

-- Brightside Insurance, UK