What is Optymyse?2018-07-02T15:41:16+00:00

“Wait times have been reduced by between 30% and 50%. These improvements really could be the difference between life and death”

-- Tracey Leigh Cook, Project Manager, South Wales Police

“Our agents appreciate the fast refresh, clean designs and the way Optymyse gives them the information they need to make decisions overall.”

-- La Capitale, Canada

“Optymyse is the face of our Contact Center”

-- Oldcastle Materials, USA

“Optymyse is easy to use and intuitive!”

-- Plusnet, UK

“We live and die by the Optymyse screens”

-- Scion Dental, USA

“Optymyse is a neat tool!”

-- Teleperformance, Mexico

“Its great to learn how to make our agents feel more positive, and what not to display on wallboards”

-- Brightside Insurance, UK
FOR CONTACT CENTRES
FOR COMMON AREAS
FOR SALES TEAMS
FOR HELP DESKS

OPTYMYSE CARE

Employee engagement solution for Contact Centres.

OPTYMYSE COMMUNICATIONS

An inexpensive, versatile way to reach all of your employees, no matter where they’re located.

OPTYMYSE SALES

Boost sales by focusing on the needs of your sales team.

OPTYMYSE SUPPORT

A new way to increase agent (CSR) engagement at Help Desks.

“We’re experienced call and contact centre professionals, with first-hand experience of how hard it is to motivate agents. We believe the solution to your most expensive challenges lie in the hands of your agents. Since 2001 we’ve worked tirelessly to create a new approach, and today we do more than develop a world class wallboard solution, we work with you to give you the right advice and tools to win the fight against customer and employee churn. Contact SJS today and learn how to motivate your army of agents, so it is YOU who wins the fight for customer love.”— Stephen Pace, CEO

We’re experienced call and contact centre professionals, with first-hand experience of how hard it is to motivate agents. We believe the solution to your most expensive challenges lie in the hands of your agents. Since 2001 we’ve worked tirelessly to create a new approach, and today we do more than develop a world class wallboard solution, we work with you to give you the right advice and tools to win the fight against customer and employee churn. Contact SJS today and learn how to motivate your army of agents, so it is YOU who wins the fight for customer love.”— Stephen Pace, CEO