What is Optymyse? 2018-03-14T16:17:59+00:00

“Wait times have been reduced by between 30% and 50%. These improvements really could be the difference between life and death”

-- Tracey Leigh Cook, Project Manager, South Wales Police

“Our agents appreciate the fast refresh, clean designs and the way Optymyse gives them the information they need to make decisions overall.”

-- La Capitale, Canada

“Optymyse is the face of our Contact Center”

-- Oldcastle Materials, USA

“Optymyse is easy to use and intuitive!”

-- Plusnet, UK

“We live and die by the Optymyse screens”

-- Scion Dental, USA

“Optymyse is a neat tool!”

-- Teleperformance, Mexico

“Its great to learn how to make our agents feel more positive, and what not to display on wallboards”

-- Brightside Insurance, UK
FOR CONTACT CENTRES
FOR COMMON AREAS
FOR SALES TEAMS
FOR HELP DESKS

OPTYMYSE CARE

Employee engagement solution for Contact Centres.

OPTYMYSE COMMUNICATIONS

An inexpensive, versatile way to reach all of your employees, no matter where they’re located.

OPTYMYSE SALES

Boost sales by focusing on the needs of your sales team.

OPTYMYSE SUPPORT

A new way to increase agent (CSR) engagement at Help Desks.

“While spending 5 years auditing and running customer care centres the single most impressive thing I discovered was peoples undying desire to help customers, and the profound impact being able to help had on their happiness and well-being. In 2001 I started SJS Solutions with the goal of making the lives of employees better, happier and more fulfilled. In the last 16 years my team and I are proud to have been given the opportunity to improve the lives of contact centres employees across the globe, and now we’re taking our unique approach to all environments from; help desks to sales teams, remote workers to general office space. I hope you’ll join us as we make employee disengagement a thing of the past” — Stephen Pace, CEO

“While spending 5 years auditing and running customer care centres the single most impressive thing I discovered was peoples undying desire to help customers, and the profound impact being able to help had on their happiness and well-being. In 2001 I started SJS Solutions with the goal of making the lives of employees better, happier and more fulfilled. In the last 16 years my team and I are proud to have been given the opportunity to improve the lives of contact centres employees across the globe, and now we’re taking our unique approach to all environments from; help desks to sales teams, remote workers to general office space. I hope you’ll join us as we make employee disengagement a thing of the past”  — Stephen Pace, CEO