Learn how sharing Customer Feedback increases Agent Engagement and Performance, plus watch how After Call Survey metrics are gathered in real-time and passed to Agents via TV screens using the Optymyse API and ODBC connector.
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We know how annoying it is to register for things twice but there’s no easy way to give you access to this webinar without sharing it via GotoWebinar, so if you’re ok with it would you mind clicking the link, quickly filling out the short form so we can give you access. Thanks. https://attendee.gotowebinar.com/register/7202422766098600705
Learn How The New Breed of Contact Center Professionals are Re-engaging Agents Using an Intelligent Mix of Business Metrics, Self Development and Social Inclusion.