Features 2017-12-07T11:07:01+00:00

Features

Bring your data, brand and messages to life by creating engaging environments focused on getting the best from your employees.

Although we have a library of templates to get you started, the real beauty of Optymyse is that it allows you to control every aspect of your screen designs without any hidden professional services or design costs.

The Optymyse “Screen Director” is a feature rich, drag and drop designer which requires no graphic design skills, uploading images, video, setting threshold alarms, create league tables, post virtual messages, branding, news feeds and more, all from one place.

And now the cool part, using the latest Employee Engagement techniques, and for no extra charge, we’ll help you get the mix of content right.

Optymyse is hardware independent so whether you’ve chosen Optymyse Cloud or On Premise scaling is quick and easy.

Simply buy your preferred mini PC starting from as little as £35 / $40, the choice is endless: Intel NUC, ChromeBox, ChromeBit, Zotax etc. purchase the extra licenses you need for OptyView (mobile / desktop) or Optymyse Displays (TVs) upload or copy a template and you’re done.

Oh and you don’t even need to buy a commercial TV if you don’t want to because Optymyse works with any HD TV.

Anything you put in front of your employees will have an impact on their behaviour, their mood and the way they respond to you, each other and your customers. That’s why we’ve made it easier than ever to get the right mix of knowledge, branding, metrics and messaging.

The Optymyse REST API gives you the freedom to create your own connectors plus we have existing connectors into a wealth of commonly used systems:

Approved Contact Centre Connectors

AVAYA CMS

Avaya Aura (AACC, ACCS)

Cisco Unified Contact Center Enterprise (UCCE)

Cisco Unified Contact Center Express (UCCX)

ShoreTel ECC, ShoreTel Connect Cloud

Mitel Cloud Connect Contact Center

Unify OpenScape Contact Centre (OSCC)

Unify OpenScape Enterprise Express (OSEE)

Call Media

8×8

Others Available on request: info@sjssolutions.com

Helpdesk, Support and Social Media

Zendesk

Facebook

Twitter

CRM

SF.com – via ODBC

WFO, ERP

Available on request or via ODBC query: info@sjssolutions.com

ODBC

SQL Server

MySQL

Informix

PostGresSQL

MongoDB

CSV

MS Excel

SalesForce.com

CDR

and more.