You Are One Step Away From The Perfect Contact Centre Environment
Somes companies that are already using Optymyse to improve agent engagement in their contact centre
Your privacy is incredibly important to us. We wouldn’t want people mistreating our information, so we’ll do everything we can to safeguard yours. Any information that we collect will only be used in ways for which you have consented.
By using the SJS Solutions website, you agree and give consent to the terms set out here.
Information collected from website visitors
When visiting the SJS Solutions website, your activity, browser information and information about the referring site, along with an approximation of your location may be recorded.
SJS Solutions may publish this information in an aggregate, non-personally identifiable way.
We may also record this information linked to your IP address or e-mail address, if authenticated to the website. We will never publish this personally identifiable information.
SJS Solutions uses this information to improve its websites, products and services and your experience with SJS Solutions. We will not share this personally identifiable information with a third party other than in the circumstances set out below.
Collection and use of personally identifiable information
SJS Solutions collects the e-mail addresses, names and potentially other information volunteered when you communicate with us. When you register with SJS Solutions, we ask for information such as your name, organization information, e-mail addresses, telephone numbers and postal addresses.
SJS Solutions will use the information gathered for the provision of products and services to you; including billing, authentication, contact and improvement to said products services and its websites.
SJS Solutions does not intentionally collect information from children under the age of thirteen (13).
Credit card information
Your transaction will be processed by our third-party payment vendor SagePay, who are a payment processor who can process your payment on behalf of SJS Solutions.
Protection of personally identifiable information
SJS Solutions may disclose personally identifiable information to its employees, contractors and affiliated organizations. This will only be done on a need-to-know basis.
SJS Solutions uses the services of third party vendors for storage, network and technical services.
Personally identifiable information may be transferred outside of your home country as part of our provision of services to you.
When required by law (under governmental order, warrant or subpoena), or when SJS Solutions believes that disclosure is reasonably necessary to protect the rights of SJS Solutions or third parties, personally identifiable information may be disclosed.
SJS Solutions reserves to right to publish correspondence and feedback sent to us in order to help us respond to the correspondence or to help other users.
SJS Solutions will take all reasonable measures to protect against unauthorized access, use and alteration to personally identifiable information. When passing personally identifiable information to a third party, we will ensure that adequate protection of the information is applied by the recipient.
Should SJS Solutions cease trading or file for bankruptcy, information held about you will not be transferred to a third party.
A cookie is a small amount of information that our websites can store on your computer. Your computer provides this cookie when visiting the same website in the future. Cookies are used to enhance your experience with a website.
Visitors can disable the storage of cookies in their web browser, but should be aware that doing so may affect the quality of the experience with the website. In some cases, the website may not work at all.
Access to your information
You can change any of the personally identifiable information volunteered to us by logging into the My Account area: https://my.sjssolutions.com.
If you would like us to delete any personally identifiable information held about you, we will do so on request unless we need to hold the information as part of the provision of products and services to you.
Contacting SJS Solutions
You may contact SJS Solutions using any of the methods outlined here: www.sjssolutions.com/contact/.
Changes to this policy