WE CARE, WE DELIVER!
Thank you for visiting, like you we care about your people and want to ensure their needs are always being met.
Research across 192 organizations in 49 industries and 34 countries shows organisations in the top quartile in employee engagement
outperformed those in the bottom-quartile by 10% on customer ratings, 22% in profitability, and 21% in productivity.
They also see significantly lower staff turnover and absenteeism.
Optymyse is a new way to increase agent (CSR) engagement in Customer Care Centres. Unlike traditional call centre wallboard’s and dashboards designs, our templates are focused on the happiness and well being of the very people who make customer delight a reality.
(We’ll send you a link to a live, customised demonstration)