Optymyse Care 2017-12-05T16:20:47+00:00

WE CARE, WE DELIVER!

Thank you for visiting, like you we care about your people and want to ensure their needs are always being met.
Research across 192 organizations in 49 industries and 34 countries shows organisations in the top quartile in employee engagement
outperformed those in the bottom-quartile by 10% on customer ratings, 22% in profitability, and 21% in productivity.
They also see significantly lower staff turnover and absenteeism.

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Optymyse is a new way to increase agent (CSR) engagement in Customer Care Centres. Unlike traditional call centre wallboard’s and dashboards designs, our templates are focused on the happiness and well being of the very people who make customer delight a reality.

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(We’ll send you a link to a live, customised demonstration)

Although Optymyse integrates with all of the major telephony platforms (Avaya, Cisco, Unify, Mitel, ShoreTel, 8×8, Genesys etc) displaying real time call handling metrics is just a small part of what can be achieved. Our goal is to work with you to create the perfect environment for your agents. Our templates have been specifically designed to promote higher levels of employee engagement and customer satisfaction by creating the perfect mix of recognition, competition, knowledge and social inclusion.

Available in the cloud or self-installed onto a VM, Optymyse gives you the flexibility to deliver any content, anywhere. Optymyse is hardware independent, you choose how much you want to spend, starting from as little as £35 / $40, the choice is endless: Intel NUC, ChromeBox, ChromeBit, Zotax etc.

PRICING

And now the killer! Once you’ve got the core Optymyse software installed or set up in the cloud, you can add displays in other parts of your business (Outbound Sales, Help Desks and Reception Areas etc). Adding licenses is simple, we’ll save you time, money and eliminate the complexity of multiple systems.

THE OPTYMYSE SCREEN DIRECTOR ALLOWS ANY EMPLOYEE TO CREATE AND SHARE STUNNING CONTENT WITHOUT GRAPHICS OR VIDEO EDITING EXPERTISE.