Wallboard best practice

Learn How The New Breed of Contact Center Professionals are Re-engaging Agents Using an Intelligent Mix of Business Metrics, Self Development and Social Inclusion.

Details:
– We will be using GoToWebinar.
– You can join our session by using a Mac, PC or a mobile device.

Agenda:
– Welcome and introductions
– Which metrics are hurting morale?
– Wallboard Evolution & Best Practice
– What makes Agents Tick
– Q&A

https://attendee.gotowebinar.com/register/8637011660247386627

2017-02-07T16:15:46+00:00